We hope that you enjoy your HypeGirls purchase. However, if you are not completely satisfied you can return it to us in its original condition, for a refund within 7 days of receipt. Please note:
  • Shipping costs will not be refunded
  • Returned items should not be visibly worn, visibly worn items will be returned to the customer
  • For hygienic purposes, swimwear, lingerie, underwear and accessories cannot be returned or exchanged. Please be sure to check the size chart if you are purchasing an item from these categories.
  • There are no returns on sale items – unless the item is physically damaged
  • If you requested custom alterations to your piece, it can not be returned.
  • Collabs for a Cause collection pieces are non-refundable, but can be exchanged for a different size or color. These items are also tax deductible.   
Once your return is received and reviewed, we will send you a confirmation email. We will also notify you whether your refund has been approved.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
The customer is responsible for the cost of returning any items and HypeGirls is not responsible for any returns lost or damaged in the process. As goods can take up to 7 working days to arrive with us, please ensure you allow adequate time for any return.